Wednesday, September 10, 2014

So you have eye surgery and after...



...All you have to do is get the new prescription of eye-glasses filled, as your policy FLORIDA BLUE states that they are included for FREE!

Easy?
I think NOT!

Well, sure if the providers are in NETWORK, but no, nope they don’t have anyone who accepts THEIR INSURANCE in NETWORK!

Oh no and so the conclusion folks is….that the Florida Blue system STINKS!
We just spent four and half hours talking to “SUPERVISORS”! Sure we did.

They just spewed more inconsistencies in their policy’s coverage according to whatever their upper echelon bosses brainwashed them to carry on and to the public they are trying hard to hoodwink, as well as !

The issue is that they tell you that Florida Blue Medical will pay in full for cataract surgery glasses, but…… the catch 22:

Catch-22 Definition

dictionary.search.yahoo.com
n. noun
1.    A situation in which a desired outcome or solution is impossible to attain because of a set of inherently contradictory rules or conditions.
2.    A contradictory or self-defeating course of action.
3.    A tricky or disadvantageous condition; a catch.”


See this is the definition of what a catch 22 is!

Please people if you think you want to change your insurance do NOT choose this brand!
Find one with people who know the difference between medical physicians, oh I don’t know like that an Ophthalmologist, Optometrist and an Optician.

You see, and do enjoy the pun; they wanted me to go to an ophthalmologist for the eye glasses. And I kept explaining that I already have my prescription and HAD the surgery all I need is the glasses! But they insisted I had to go to an optometrist for GLASSES, they examine the eyes for nearsightedness and farsightedness and an ophthalmologist is eye diseases and surgery, what I need if any is an OPTICIAN who measures you for eyeglasses!
Oh, no we have no one in NETWORK therefore you will have to pay for your FREE glasses!
HUH????????
Any-way, this is how I spent the afternoon with Hubby and I taking turns trying to get through to these people to no avail…
As one can well imagine I am exhausted, an hour in the pool, forty-five minutes in PT, and lovely lunch at Plaza Mexican restaurant, which I will tell more about…in the future…
Then physically going to another eyeglass retailer and being told they do not accept Florida Blue!
Frustrating is an understatement.

So I will ask you all to kindly count all your blessings and share all those overages and try to have a very happy night, and we will too!

And next time please be here or be square, ya hear!


*Disclaimer this is totally my opinion, based on personal experience with this corporate giant!

No comments:

Speaking My Mind: Wow! What a weekend, so far...!

Speaking My Mind: Wow! What a weekend, so far...! :   So much has been canceled due to weather-related teaming storms! Does anyone recall so...