If you recall, on the eleventh of this month I called them after I found two $29.95 charges on my Visa bill for their ‘FREE’ service, and so I asked them to refund and cancel this since I did not want this, which would have become a monthly charge and the young man Derek said that he would handle it and that it would be removed within one to five days and I thought that was that! Saturday, on our old email address that I did not give to them, they sent to Hubby a denial of the claim of refund and cancellation. And so I finally called my bank and told them the situation and that I was refuting these charges. The bank said fine and that we would not be responsible for them. And for good measure I emailed the Today Show to let them know too, since it was during their financial segment on the fourth of this month they suggested using this FREE service, which I did!
I could not call the Sure Sense customer service department then since they were not going to be open until Sunday at noon to six P.M., and I did call on Sunday…
And a very nice woman who stated that she was a supervisor named Elise in the Orlando area said that now that she sees the problem and that we had just asked for mine to be cancelled without the refund, huh?
Why would I ask for Hubby’s to be refunded and cancelled and mine to only be cancelled. That was rhetorical, since I know you all are smart enough to know that I would never do that!
My main concern was that she fix the problem, and she assured me that she would, and finally today we received another email at our old email address that Hubby’s was approved for refund and cancellation and also the initial dollar charge that I didn’t worry about, hooray! I notified the Today Show that I thought the problem was handled.
So today I thought the problem was solved and I waited, and waited and waited to see if my email would come to our newer email address, actually two years or more old, and nothing, nada, bupkis!
And so, you got it I gave the company called ‘Score Sense’, to me they are beginning to seem more like ‘Nonsense’ another call… I spent some time explaining to another woman named Bonnie, in Colorado, this time what was going on and after she had to speak to Hubby to verify who he was, how insulting!
Any-who, I had already told her that his went through and we received the email for it.
But after half an hour on the phone with this incorrigible woman she finally gave me what I wanted to know… an answer… but not one that was right or really that informative…That my complaint: was pending!
Now, let me get this right it has been just me doing all this calling and handling of the situation and consistently at the same time as Hubby’s since I am the only one on the phone except when they needed him to tell them to speak with me!
Talk about CRAZY!
That woman was, archaically trained to talk to people.
She did sound fairly young but had no gumption in her, when I felt that asking to speak to my husband of forty-one years was insulting to him and me, and he told her that when he had no other choice than to speak with her.
Any-who, if this is not resolved within the week with them I will just have to rely on what my bank told me that we are not responsible for any of those disputed charges.
You see in all my years I do not recall having this situation ever before.
Between our new across the street neighbor having someone arrested then released adding into some afternoon drama, right here in near to River City AKA Port Charlotte. I asked Hubby to take a picture and he did of two Sheriff’s Patrol cars that were only here for about a half an hour. Could we have a crook in our midst? We have had them before. GEEZ and then people wonder why I don’t make friend with the neighbors… Here’s a graphic reason why!
And our across the canal neighbors are being proved to not so be totally truthful… by relaxing blatantly without doing so much after all with their new buddies of the last couple of years… that is so truly hurtful.
And I still am feeling funky in spite of no more mold, and Skipper’s having his tummy issues, where he needed his spasm medication and half of a Pepcid… I am a bit stressed and in fear of relapsing, due to a bit of this and that’s all over the place…
And when my ole chum does not realize that when she says that she never investigates anything medical for herself due to she doesn’t care about herself; only for her Mom, and thinks that I read into things too much, which makes me quite savvy into my own personal needs. PS she professes to be healthy.
Well ole chum your attitude makes me think that you are very depressed and that you don’t think that you count and that makes me very sad for you, when you don’t care to help yourself! Her mom’s hospital did not do a small thing and take her blood for the surgery and so now they have to go all the way back to NYC tomorrow, since apparently they said that she could not have it done locally… well that’s not very convenient, Columbia Hospital, is it?
But I did not say that to her and I won’t since I have to stop talking to anyone except on here.
Since no one ever tells what I write here, do they?
Oh whoa is me, oh whoa is me, what a day… the heck with it all! LOL!
In closing I am sad to say that a really neat man has left us today, he had hung in there for quite some time after fighting off the throws of a stroke from 2004, he passed away from a massive heart attack today, Dick Clark, he was eighty-two. And he will be sorely missed by all his fans, and New Years Rockin’ Eve will never ever be the same again! We all danced to his shows music, even my mom did when I would come home from school.
Allow me now to be the first to wish you all a very happy good night and to ask you all kindly count those blessings and share those overages and we will too!
And next time please be here or be square, ya hear?
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