Tuesday, April 14, 2015

Hello, is this...?



Why yes it is.

“This is Jessica with The Assistance Fund and I am trying to find out if you knew why we haven’t been billed for your co-pay of your Copaxone since September of 2014?”

I said, “oh no!

Does that mean I owe all that money? (I did quick math in my head and came up with $1050!)

But wait someone has to have been paying since my bills have been zeroed out.”

Not verbatim but pretty close.

So Jessica asked me who my provider of my Copaxone is, the pharmacy that is.

I told her CVS, and so she called, but apparently she did not realize that it was CVS Specialty division due to it being an injectable and so after a confusing conversation with a person asking me numbers that I had none of, she surmised with my insistence that I did not need any of the numbers she asked me for to order my medication and that we meant to speak with the CVS SPECIALTY division of their company, whoa!

Talk about a Gracie Allen moment; oh wait more info for those under sixty about a delightfully funny woman: http://en.wikipedia.org/wiki/Gracie_Allen



So we figured out by the billing department finally getting in on this three way, oh stop, three way phone conversation that Shared Solutions part of TEVA the manufacturer/pharmaceutical company that makes Copaxone had been paying since October, TEVA that is, thank you very much… but why and how come?

I had met the criteria to continue with the Assistance Fund and the woman Jessica said that when I go on to Medicare they will pick it up again since TEVA will not.

Okay, but the fact that I had no idea that this was going on was a wee bit unsettling.

So I called Shared Solutions and asked to speak to anyone who might know what had happened and an Aussie fellow named Wayne who happened to be in Indiana, yep, he told me that when I had called on October 6th of last year that I had authorized the change…I did not remember, and this was again quite unsettling,…so I was put through to their  billing/Medicare department and Chastity there said that she could help me with Part D, which is the $20.60 a month Silver Script plan that will cover my seven prescriptions including the Copaxone, except the co-pays. I said that I thought that Colonial Penn was doing that, but I wasn’t sure.

So next I put a call into Alison our rep with Colonial Penn and she wasn’t available but I spoke with her partner Jane and Jane reassured me they take care of that too.

So I called back Chastity, and thanked her and told her what I had been told by Jane.

She said that if the Assistance Fund runs out of money being a non-profit and all to call her back and she could find me someone else to pay the co-pay for me, which by then will be four times as much. I thanked her again, but also told her that Jessica left me with the feeling/impression that it would not be a problem for them and that all I had to do was call them and they would be there to pay my co-pay.

So many good nice helpful people, how wonderful is that, hmm?



On that more pleasant note, allow me to be the very first to wish all of you a very happy good night and ask you all to kindly count all your blessings and share all your overages with you know whom and we will too!



And next time please be here or be square, ya hear!

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