Thursday, June 19, 2014

Startling!

I know that I have a reputation, somewhat...
That is of not being as patient as many of you are.
Or for me allowing others to tell me that their way is right, even when I truly know that they are wrong...
Family is different than business people on how you handle them, right?
Sure kid gloves could/should be used with both that is instead of harsh bluntness, hmm?
Filters, that is what that is called, true?

Has it been working for you?
To get what you want done?
Or do you feel helpless and hapless and hopeless?

Fear no more!
Use the frustration card, explaining that you are needing to be paid for doing everyone else's job!
And action is yours for the staking!
Problems are solved!
Billing issues are fixed, actually, magically that elusive $340.43 was just that, fixed that is, since it was not mine, but now being subtracted from my July payment, since as I said I paid it online Saturday and today they sent it from my bill pay!
Sure I could stop payment at no charge to me, but now instead and after speaking with them and them  knowing that my bookkeeping was in fact correct after all. I suggested that I just pay the difference for this month's premium of $221.08, bringing the total to my usual $561.51 and we all agreed.

Another problem materialized today with the delivery of my MRI bill, for some reason my all encompassing deductibles from surgeries, hospital, doctor office visits etc. were no where to be located!
Voila!
Somehow, unbeknownst to me or Hubby who has a duplicate of my insurance card, the new one of options not select, which I destroyed not unlike credit cards that you don't use anymore or have received newer ones, you get the idea...

Amazingly, without benefit of our assist, since we both only have the newest card in our possession, the old select account was billed and paid all those charges, crazy!
Oh not that they were paid, but due to that I had no deductibles' credited towards any  new charges on the correct used account of options and so when I received bills from the MRI facility they billed me for the entire amount, so that was what I  was working on today.
You see, Florida Blue had nothing that they could find about them paying the hospital and it was an $18,000 plus bill( agreed percentage wise, of course) and my deductible of only $75 left me with a bill entirely paid by Florida Blue according to the  hospital, but the insurance company insisted that never happened!
Ordinarily I wouldn't care except for it was ALL WRONG!
They paid it with the other insurance plan that I was not on for even a few weeks and have been on this  since February 1st! Nothing happened in January to need any insurance...And this was April 30th for the hospital ER visit, see not right!

Any-who, after speaking with a woman named Nayelle, pronounced Natty, a competent supervisor for Florida Blue! After I had received from the hospital their claim number with Florida Blue, and an additional check payment reference number RE: the check that they received for payment! It is true that with the information I provided they were able to ascertain that it was sent to the select account that had been mine for a blip in time, but never actually used and no card was shown to anyone, on purpose or by mistake!

Oh well... I have been assured that all will be fine by this lovely soft spoken person, named Natty, but I have been fooled before by such sweetness though!
I appear to be at their mercy...and damn I don't like that, but in lieu of me starting my own insurance company I am between that proverbial rock and a hard place...

On that note of it being whatever it is, it is...allow me to be the very first  to wish all of you a very a happy good night and ask all of you to kindly count all your blessings and share all your overages and we will too!

And next time please be here or be square, ya hear?
  

Speaking My Mind: Which way will the war go?

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