Monday, October 4, 2010

Frame of reference...

Where is that imperative?
I suppose in a legal supposition, but isn’t that also redundant?
Well, even that comment is! LOL!

Today, I stirred up some trouble I feel but that’s me.
I cancelled that free water test from that company that tested my bottled water yesterday at the Home Show if you all recall?
But instead of saying what I said I would say about not being in any position to purchase one of their filtration systems and thanks but no thanks I took it upon myself to express my opinion about their instant water test at the show.
And I defended the company that bottled my water who they said was the worse spring water company of them all!
I also said that I was going to call the company that they maligned and let them know what was going on. And they said that the news had carried the story about how bad the company’s water was and so once off the phone with them I Googled the water company to find out. And we all know that current news stories are usually easily picked up that way, and I got nothing negative at all!
Just about the recent information about the company itself and its big merger years ago.
And so folks I did just that and called that big company and they thanked me for telling them and offered to send me all sorts of information on where they’re water comes from and how it is tested blah, blah, blah… and thanked me for being such a loyal customer.
Hopefully, the can of worms I just opened will not cause either company to have any negative sales, but a better understanding of being sure about what you claim to be true.It reminded me of the mudslinging of the politicians.
And as far as my intentions were… it just bothered me that a product that I used was being accused of something that didn’t make any sense to me.

If I had my life to start over again I would have probably been a consumer advocate, since I have been known to write a mean letter, not mean in the sense of not nice, but informative to let companies know my feelings good or bad about their product and I usually get a very good response in return and often free or discounted products or even a refund if necessary. Even so that is not necessarily my intentions. And today with emails it is instantaneous at times.
Why one time I notified Hanes about my husband’s briefs elastic not holding up and they sent us a dozen new pairs! I didn’t ask but I will never forget that and of course we have been loyal customers since and the newer style holds up quite well!
I have been known to tell companies when I enjoyed their products too and again I received a coupon or free gift!
It’s called feedback.
Honest national or international companies like that, and get it much less than you might think.
May I suggest to my readership to compliment a company that they deal with be it on a one time deal or on a regular basis and just see what happens?
You may be happily surprised.
It also makes you feel good to let others know how this company is and how they respond to your positive letter.
Online it could be accessed in a listing under customer service and otherwise with snail mail under the white or yellow pages found online too, or by calling 1-800-555-1212 in the US and asking for their corporate office number and from there getting their address.


In this economy it is priceless to know how you are doing.
I know many of us, me included express when we are not happy but it is just as important to temper that with telling them when they are doing it right, right?

I also found out something interesting about that 211 phone number, in our Charlotte County Florida it is run by the Sheriff’s Office not United Way like in so many other areas of the country and even in our surrounding counties, how odd?
I needed some information but I ended up getting that revelation instead.
And I had been calling back with something that I thought they could use about a new gym for seniors and people with medical issues, but they told me that they did not keep info on for profit things only on not for profit.
Oh well…

With that glimmer of wondering why…I will wish you all a very happy good night and to suggest for all of you to count those blessings and share those overages and we will too!

And next time be here or be square, OK?

Speaking My Mind: Which way will the war go?

Speaking My Mind: Which way will the war go? :   My eyesight is going again... in case you missed it... Netanyahu snaps back against growing...