Saturday, April 10, 2010

Who are you?

Did you ever wonder to whom you were speaking when you chose to speak to a representative of a building or conglomerate?
Now they are both quite different things entirely.
A building is an architectural structure without a mouth, limbs or a soul, and conglomerate is a business…I guess could also be a mouth-less, limbless, and soulless entity if run improperly. LOL

Buildings on the one hand contain people within them and I suspect most conglomerates do too, sure they do, wink, wink. In this day and age who really knows the answer to that one.

Oddly enough I have found myself speaking to a building over the last two days, well, I suppose most of you are wondering how that could be, because buildings don’t talk, or do they?

This one was unidentifiable since no human name was given to me but yet I carried on a Facebook conversation back and forth for the last two days with this disembodied voice/building.
How odd you say!
Yep, I agree.
And so a few minutes ago I laid the law down to that building, which, by the way is our Cultural Center by non human name, and questioned that nobody on whom they might perhaps be, human wise that is, and so far no info has changed hands.
Maybe it would be a security breech?
I have all the time in the world to wait them out, after all I am retired.

Moving on … A few days ago I promised I had another project in the works and I do.
You see, as a consumer like all of us I feel the need to comment on products when they are good or not so good, and I have always enjoyed writing a good letter to the powers that be letting them know those feelings, we all should do that you know.

Feedback is the technical term that they enjoy calling it.
I have been known to help large companies/conglomerates know when the product on the market is doing what they claim or falling short of those expectations.
Freedom of speech and all that and the need to be a responsible consumer, after all money aint what it used to be, and everything we consume these days is not by any means cheap!
Consequently, I have received refunds, rebates and freebies by expressing these assertive opinions, and I can’t say that I am not happy to be doing what I consider a watchdog type service for those too timid perhaps to speak up for themselves.

Most recently my synthetic marble sink and counter top company, which has been keeping in touch with me on my most recent problem, a stained, scratched and hairline cracked sink that has a ten year warranty, and was installed professionally after Hurricane Charley in December of 2004. I started the contact of this company on this past Thursday through emails and calling their 800 number as I was told to. In the email I explained the situation about the kitchen sink’s condition and they gave me the phone number of a call center that was oddly enough located in California, the first hint was when I left my call back info at nine in the morning since they were not open yet, and they said they didn’t open till nine PST. I say oddly enough because they needed my zip code to be able to set me up with someone in my area; we live on the south west coast of Florida not the west coast of the country?

But their system was telling them I lived in Seattle Washington, and I had to argue with them that it was wrong! Then they told me I needed a claim number, and I said I didn’t have one, no one gave me one. And so they gave me the toll free number for the warranty department in Delaware, and to be honest the man there was very nice and said that all I needed was my invoice from the sale four years ago, which I did find after a half hour of looking with Hubby’s help and emailed it to him after I scanned it, this was on Friday evening. I suspect they are closed for the weekend. He did say I needed that to get a new sink. To be honest I just want mine fixed, I don’t want to be without a sink for who knows how long! You see, my sink is molded into one piece with my counter top and that would be a disaster if they had to remove the whole thing! He did say that maybe it could be fixed.

Anywho that’s what I do with my simple life, when I am not going out or reading like today. I will be recommending that Robin Cook book, Intervention, to all of you it has everything in it you can imagine, similarities to an Indiana Jones movie, DaVinci Code one, and anyone of Cook's previous medical mysteries all incorporated into one hard to put down novel! Let’s put it this way I am currently on page 395 since starting it yesterday and I can’t wait to finish to know the ending! That means only a little less than two hundred pages left.

On that good note of intrigue I will wish you all a good night and to all count those blessing and we will too!

Speaking My Mind: Which way will the war go?

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